Privacy Policy – La Reina del Brow LLC
Effective Date: 08/08/2025
Company (Legal): La Reina del Brow LLC (“we,” “us,” “our”)
Website: https://thequeenofthebrow.com/
Contact Email: thequeenofthebrow@gmail.com
Phone: +1 (405) 476-0049
Address: 1489 E 15th Street, Edmond Oklahoma 73013 suite 116
La Reina del Brow LLC values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, submit forms, book services, or opt in to SMS communications.
1) What information is collected
Information you provide directly. We may collect the following categories of information:
· Contact information: name, email address, phone number.
· Appointment details: requested services, preferred date/time, scheduling notes.
· Messages and inquiries: information you submit through forms, chat, email, phone, or other communications.
· Intake / health-related information (if submitted): any information you voluntarily provide for service planning or intake (may include sensitive details).
· Payment-related information (if applicable): limited billing details and transaction confirmations. Payments are typically processed by third-party providers; we do not intentionally store full payment card numbers on our servers.
Information collected automatically
· Device and usage data: IP address, browser type, device type, operating system, approximate location (derived from IP), pages viewed, actions taken, and referring/exit pages.
· Cookies and similar technologies: described below.
Information from third parties
We may receive limited information from vendors that support scheduling, CRM, analytics, advertising measurement, and payment processing (for example, aggregated analytics events or appointment routing data).
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2) How user data is used
We use personal information to:
· Provide and manage services, including scheduling, confirmations, reminders, rescheduling, cancellations, and client support.
· Respond to inquiries and communicate with you.
· Improve our website and operations, including analytics, troubleshooting, and performance monitoring.
· Send marketing communications only when you have opted in (you can opt out at any time).
· Protect our business and users, including fraud prevention and security.
· Comply with legal obligations and applicable privacy requirements.
3) SMS opt-in details
If you choose to receive SMS from La Reina del Brow LLC:
· How contacts opt in (explicit consent + checkbox)
· Contacts opt in by submitting their phone number through a form on thequeenofthebrow.com and affirmatively selecting an unchecked SMS consent checkbox.
· Description of message types (SMS use cases)
Messages may include:
· Appointment confirmations and reminders
· Rescheduling/cancellation notices
· Service updates and studio notifications
· Promotional offers/marketing messages (only if you opted in to marketing)
Required disclosures
· Recurring messages may be sent.
· Message frequency varies.
· Msg & data rates may apply.
· Reply STOP to opt out at any time.
· Reply HELP for help, or contact thequeenofthebrow@gmail.com or +1 (405) 476-0049.
· Consent is not a condition of purchase.
We may keep records of your opt-in consent (for example, timestamp and source) for compliance and audit purposes.
4) Cookie & tracking practices
We use cookies and similar technologies (pixels, tags, analytics tools) to:
· Enable core website functionality and security,
· Understand website usage and improve performance,
· Measure marketing performance and conversions.
Your choices: You can control cookies through your browser settings and (where available) our cookie preference tools. Disabling cookies may impact certain features.
5) Data security and handling
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, such as access controls and secure storage practices. We limit access to authorized personnel and trusted service providers who need the information to perform services for us. No method of transmission or storage is 100% secure. While we take protection seriously, we cannot guarantee absolute security.
6) User rights
Depending on your state of residence, you may have rights to:
· Request access to the personal information we hold about you,
· Request correction of inaccurate personal information,
· Request deletion of certain personal information,
· Opt out of certain data sharing for targeted advertising where applicable,
· Receive non-discriminatory treatment for exercising privacy rights.
How to request: Email thequeenofthebrow@gmail.com with the subject line “Privacy Request”. We may ask you to verify your identity before completing certain requests.
7) Mobile info sharing statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Links: Privacy Policy: https://thequeenofthebrow.com/privacy-policy/ – Terms & Conditions: https://thequeenofthebrow.com/terms/
Contact:
Questions about this Privacy Policy or your data:
Email: thequeenofthebrow@gmail.com
Phone: +1 (405) 476-0049
Website: https://thequeenofthebrow.com/